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Customer Support
Public Folder HelpDesk for Outlook - support handling and information sharing based on Outlook and ExchangePublic Folder Helpdesk for Outlook helps support teams organize and efficiently work with support cases. Tickets are created from e-mails or web form and can be studied with statistics tools and converted into knowledge base articles.
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customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internt business - absence of direct contact with the customer. Your company may be represented in the Internet by the company divisions, and it would depend on you only, where you put the link on the site and what employee should be connected with the customer. Besides, you have an opportunity to control your expenses for 
VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
video camera, website, live voice, express, corporate, video chat, user, business, server, representative, customer service software, customer support software, unix
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
windows based customer support, quad help desk pro, customer support
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don`t hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph. The program works with any word processor.
support, tech, service, technical, techsupport, software, customer, shortcut
Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a repres
live voice, video chat, server, representative, customer service software, customer support software, unix, java, webstart, linux, chat, live video, webcam chat
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
live voice, video chat, user, business, server, representative, home, commission, government, customer service software, customer support software, enterprise, unix
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
contact manager, support, email management, webmaster, web statistics, live help, live chat, sales, contact, email, web logs, ticket, contacts